08-17-2018 · We will be conducting a system update tonight from 9:15 PM until approximately 11:15 PM Pacific time. Please note that Evolution and related systems will be down during this period.
08-17-2018 · Scheduled maintenance for PCL, CUN. HAL, SBN Cruise Line systems. Saturday August 18th. 18h30 PM (PDT) - 21h00 PM (PDT). PCL, CUN. HAL, SBN Cruise Line systems not available in Test and Production. any updates may be lost during this time.
08-17-2018 · RCCL will perform system maintenance this weekend from Midnight to 4: 00 AM Eastern Time. During this window, Azamara Club, Celebrity and Royal Caribbean Cruise Lines will be unavailable.
08-15-2018 · Due to required maintenance to the reservation systems for Holland America Line and Seabourn Cruise Line certain systems will be unavailable. This outage is scheduled to occur on Saturday, August 18th at 18:30 PDT until 21:00 PDT. The system outage will affect performance for all applications that interface with the reservation system including Polar booking transactions, as well as API and GDS transactions.
08-09-2018 · Norwegian Cruise Line’s API connection will have an outage between 1:00 am -2:00 am EST on Friday, August 10, 2018. This is during our standard outage window. The outages impacts all GDS/API’s and NCL.COM
08-02-2018 · August 4th, 2018 20:00 PST - 23:00 PST During this time, the Polar Reservation system, HAL/SBN API, and GDS transactions may be unavailable
08-02-2018 · RCCL will have a brief outage tonight for system maintenance EVENT START: 12:00am (ET) Friday, August 3rd 2018 EVENT END:12:30am (ET) Friday, August 3rd 2018 During this time, Azamara Club, Celebrity and Royal Caribbean Cruise Lines will be unavailable.
07-20-2018 · Amadeus is scheduling maintenances for agencies connecting to Amadeus API only. Carnival Cruise Line - Friday July 20th, from 7h00 PM (EST) to Monday July 23rdst, to 9h00 AM (EST) MSC Cruise Line - Sunday July 22nd, from 2h00 AM (CEST) to Sunday July 22nd, to 8h00 AM (CEST) Disney Cruise Line - Monday July 23rd, from 11h00 PM (EST) to Tuesday July 24th, to 3h00 AM (EST)
07-19-2018 · Please be advised the Carnival Cruise Lines Certification Environment will experience a downtime this weekend for an environment refresh which includes the latest mainframe deployment (MF 2018 R1). The outage schedule is as follows: Downtime begins: Friday, July 20th at 7:00PM EST Downtime ends: Monday, July 23rd at 9:00AM EST As a reminder, do not attempt to use the Certification Environment during this time, as all updates will be lost.
07-18-2018 · We will be performing a database maintenance on July 23rd at 11 PM EST until 2 AM We are expecting a short period of downtime for about 15-30 minutes max. During this period users will lose connectivity.
07-13-2018 · Carnival Cruise Lines Production Environment will experience a downtime this weekend. The outage schedule is as follows: Downtime begins: Saturday, July 14th at 12:00AM EST Downtime ends: Saturday, July 14th at 9:30AM EST
07-06-2018 · Please be informed that WLCL API will not be available for Princess Cruises and Cunard from 8th July 2018 (Sunday) from 1.00 p.m. till 5.00 p.m. for a planned maintenance. We apologize for any inconvenience caused.
06-29-2018 · Saturday night, July 7th, there will be an outage while bookings are being archived from approved voyages in the Cunard and PC regions. The outage will begin from 8 p.m. until 11 p.m. for Cunard and 8 p.m. until Midnight. for Princess. (Times are local to Los Angeles, PDT), End times are estimates.
06-27-2018 · Sunday July 1, 2018. From 00:00 to 08:00 CEST All systems (DTS, B2B, B2C, B2B2C, XML, MSC BOOK) will not be available during this time.
06-20-2018 · Please be advised that RCCL will perform emergency maintenance from Midnight to 12:30 AM Eastern, June 21. During this time, Azamara Club, Celebrity and Royal Caribbean Cruise Lines will be unavailable.
06-15-2018 · Maintenance of Oceania and Regent reservation systems, Saturday June 16th between 6:00PM - 2:00 AM EST. Oceania and Regent reservation systems, Websites/GDS Booking Engines and “Manage My Account” sections, may experience outage during this timeframe. Should you have any questions please feel free to contact us orwebsupport@Ncl.com.
06-15-2018 · 12:00am (ET) Sunday, June 17th 2018 9:00am (ET) Sunday, June 17th 2018 During this time Azamara Club, Celebrity and Royal Caribbean Cruise Lines will be unavailable.
06-15-2018 · Dear Revelex® client, We will be performing a System maintenance on Tuesday June 25th starting at 11 PM EST. Users will experience a total down-time for 4 to 5 hours. All sites and all environments will be impacted. If you have any questions or need assistance, please contact Support via the regular channels.
06-15-2018 · Overview - Scheduled outage for Disney Cruise Line systems due to maintenance. Estimated downtime period: Monday June 18th, from 11h00 PM (ET) to Tuesday June 19th, to 3h00 AM (ET) Affected Services: Amadeus Cruise Web Services, Amadeus Total Cruise, Amadeus Cruise User Interface application Impact: DCL systems not available in test or production Action required: Do not attempt to access/update DCL systems during this time, because any updates may be lost.
06-13-2018 · On Monday, June 18th 2018, Amadeus will be conducting a maintenance on Disney Cruise Lines. The outage will take place between 11:00pm EST on June 18th until 3:00am. During this time, DCL will be unavailable in Amadeus test or production environments.
05-31-2018 · Please be advised that this weekend, RCCL will perform system maintenance. EVENT START: 12:00am (ET) Sunday, June 3rd 2018 EVENT END: 12:00pm (ET) Sunday, June 3rd 2018 During this time, Azamara Club, Celebrity and Royal Caribbean Cruise Lines will be unavailable.
05-25-2018 · Disney and MSC via Amadeus API will not be available from Monday May 28th, from 11h00 PM (EST) to Tuesday May29th, to 03h00 AM (EST)”
05-25-2018 · All MSC systems(DTS, B2B, B2C, B2B2C, XML, MSC BOOK) will be unavailable on 05/27/2018 from 02:00 to 09:00 CEST
05-22-2018 · Some of our API Partners are currently experiencing an unscheduled outage in service of our API. Holland is currently working to restore service. Holland will notify us once all services are restored.
05-22-2018 · Please be aware due to critical system maintenance the hardware which runs the Partner Pricing Files (PPF) from Wednesday 23rd to Thursday 24th May 2018 will be down during this time which means Partner Pricing Files (PPF) will not be updated. Please see downtime hours below - - Start Date/Time : Wednesday 23rd May 2018 - 11:30PM EDT - End Date/Time : Thursday 24th May 2018 - 09:30AM EDT
05-21-2018 · On May 22nd at 9:30 PM EST Crystal-Seaware will be unavailable for a required maintenance and upgrade with the outage lasting up to 4 hours.
05-18-2018 · We will be performing a System maintenance on Wednesday May 23rd 2018 at 11:59PM EST. Our system will be unavailable for approximately 3 to 4 hours maximum and will impact all sites. (PA4 & PA5 both B2B & B2C sites) If you have any questions or need further assistance, please contact our Support via the regular channels.
05-17-2018 · Oceania and Regent will be performing maintenance on their reservation systems, Saturday May 19th between 6:00-9:00 PM EST. Users of Oceania and Regent reservation systems, Websites/GDS Booking Engines and “ Manage My Account” sections, may experience outage during this timeframe. All other areas of the Websites will not be impacted.
04-27-2018 · On April 30, 2018, a DCL system update is occurring that will impact the ability to create/modify reservations, complete My Online Check-In or pre-reserve any My Cruise Activities. System are expected to be unavailable beginning at 6:00pm EST and are schedule to be available by 8:00am EST on may 1, 2018. Additionally, the DCL Contact Center phone lines will close during this period. Any reservations that have final payment due on April 30, 2018 will not auto-cancel for non-payment unless payment is not received by 11pm EST on May 1, 2018.
04-26-2018 · Oceania & Regent will be performing system maintenance on their reservation systems Saturday April 28th between 6:00pm EST and 9:00pm EST. Websites/GDS Booking Engines and 'Manage My Account' sections may experience outage during this time. All other areas will not be affected.
04-20-2018 · RCCL will perform a scheduled system maintenance on Sunday, April 22 from 12:00 EST to 9:00am EST. During this time Azamara Club, Celebrity and Royal Caribbean Cruise Lines will be unavailable.
04-13-2018 · We will be conducting scheduled network maintenance on Monday (4/23/18), at 11:59PM until 3AM Tuesday (4/24/18). During this time we will be upgrading our Firewalls, to address some recent vulnerabilities. During the 3 hour window, ALL Revelex users will experience about 5-10 minutes of non-connectivity, while failover occurs during upgrade.
04-12-2018 · There will be maintenance performed on Oceania and Regent reservation systems, Sunday April 15th between 1:00-4:00 AM EST. Users of Oceania and Regent reservation systems, Websites/GDS Booking Engines and “Manage My Account” sections, may experience intermittent outages if any during this timeframe. All other areas of the Websites will not be impacted.
04-12-2018 · MSC will be releasing a software update on 4/15/2018 between 02:00 CEST and 08:00 CEST. During the update, all systems (DTS, B2B, B2C, B2B2C, XML, MSC BOOK) will be unavailable.
04-11-2018 · There will be an outage of a subset of our Cruise API.  Those transactions that support groups and group bookings will be out of service from 9 PM to 9:30 PM Eastern.  During this outage, groups and group bookings for Azamara Club, Celebrity and Royal Caribbean will be unavailable.   API services for Individual Reservations will not be affected by this outage.
04-05-2018 · Dear Valued Partners, This is an advanced notification of scheduled system maintenance for Holland America Line and Seabourn Cruise Line API system. Due to required maintenance to the reservation systems for Holland America Line and Seabourn Cruise Line certain systems will be unavailable. This outage is scheduled to occur on Saturday, April 7th at 18:45 PST until 22:00 PST. The system outage will affect performance for all applications that interface with the reservation system including Polar booking transactions, as well as API and GDS transactions. We apologize in advance for this inconvenience. SYSTEM OUTAGE NOTIFICATION Details: Required Reservations System Maintenance Date: April 7th, 2018 Start Time: 18:45 PST (Seattle, WA) / 6:45 PM PDT (Seattle WA) End Time: 22:00 PST (Seattle, WA) / 10:00 PM PDT (Seattle WA) Impacts: During this time, the Polar Reservation system, HAL/SBN API, and GDS transactions may be unavailable Questions/Concerns: Call the HAL Service Desk at 844-584-4357 or, email to api_support@hollandamerica.com Thank you for your patience as we improve our HAL/SBN production environment.
04-04-2018 · There will be performing maintenance of Oceania and Regent reservation systems, Saturday April 7th between 6:00-9:00 PM EST. Users of Oceania and Regent reservation systems, Websites/GDS Booking Engines and “Manage My Account” sections, may experience outage during this timeframe. All other areas of the Websites will not be impacted.
03-29-2018 · Oceania and Regent will be performing maintenance on their reservation systems Saturday March 31st between 6:00-9:00 PM EST. Users of Oceania and Regent reservation systems, Websites/GDS Booking Engines and “Manage My Account” sections, may experience outage during this timeframe. All other areas of the Websites will not be impacted.
03-20-2018 · We will perform a system maintenance that will cause a service disruption. The downtime will start at 11pm EST and will resume no later than 3am EST. The duration of impact to the system will be approx. 3-4 hours. All b2b and b2c sites will be impacted
03-14-2018 · On March 18, 2018 all MSC systems (DTS, B2B, B2C, B2B2C, XML, MSC BOOK) will be unavailable for use between the times of 2:00 to 8:00 CET. This outage is expected to be no more than 6 hours. Flat files will be produced but will not be updated during these times and will update as normal after the maintenance window.
03-09-2018 · Please be advised the Carnival Cruise Lines Production Environment will experience a downtime this weekend as part of our monthly maintenance schedule. The outage schedule is as follows: Downtime begins: Sunday, March 11th at 1:00AM EST Downtime ends: Sunday, March 11th at 3:00AM EST Note:* Sunday, March 11, 2017: 2:00 AM, clocks advance 1 hour to 3:00 AM As a reminder do not attempt to use the system during these time as all updates will be lost.
03-09-2018 · Please be advised that Regent Seven Seas will be performing maintenance to their reservations system on Saturday, March 10 between 6pm and 9pm EST. During this time you will not be able to access the My Account or Reservations system.
03-09-2018 · Please be advised that RCCL will perform system maintenance this weekend. During this time, Azamara Club, Celebrity and Royal Caribbean Cruise Lines will be unavailable. EVENT START: 12:00am (ET) Sunday, March 11th 2018 EVENT END: 10:00am (ET) Sunday, March 11th 2018
03-07-2018 · There will be performing maintenance of Oceania and Regent reservation systems, Saturday March 10th between 6:00-9:00 PM EST. Users of Oceania and Regent reservation systems, Websites/GDS Booking Engines and “ Manage My Account” sections, may experience outage during this timeframe. All other areas of the Websites will not be impacted.
03-02-2018 · Oceania and Regent will be performing routine system maintenance on Sunday, March 4 between 1:00am and 2:00am EST. Users of Oceania and Regent Websites/GDS may experience a 1-5 minutes outage around 1:00 AM.
03-02-2018 · Please be advised that RCCL will perform hardware maintenance this weekend. EVENT START: 12:00am (ET) Sunday, March 4th 2018 EVENT END: 12:00pm (ET) Sunday, March 4th 2018 During this time, Azamara Club, Celebrity, and Royal Caribbean Cruise Lines will be unavailable.
02-28-2018 · Revelex will be conducting scheduled maintenance on Wednesday 3/7/18 starting at 11:59PM EST through Thursday 3/8/18 03:00AM EST. Purpose: Database Server Upgrade Estimated Downtime: Up to 45 minutes (will occur during the 3-hour window). We don’t estimate the maintenance window to go beyond 3 hours. Impacted Systems: Legacy/H4 and H5 systems, B2B (agents) and B2C (consumers) sites. Error Message:The web sites will be up during this time. On B2B (Agent interface), log ins will return a database unavailable error. On B2C (consumer interfaces), searches on all travel products will return a database unavailable error.
02-19-2018 · We will be conducting a maintenance on Friday 2/23/18 starting at 11:59PM EST through Saturday 2/24/18 3AM EST. During this time user will experience some systems unavailable, as Database maintenance/upgrade is conducted.
02-13-2018 · There will be required system maintenance on Oceania reservation systems, Saturday February 17th 2018 between 6pm - 9 Pm EST. Users of Oceania and Regent reservation systems, Websites/GDS Booking Engines, and “Manage My Account” sections may experience outage during this timeframe.
02-02-2018 · MSC maintenance activity by PCI Proxy platform on Sunday 4th February 2018 (from 00:01 until 06:00 CET). Please note that due to a maintenance activity performed by PCI Proxy platform users may experience brief interruptions on pci-proxy.com and datatrans.com service endpoints for 10-60 minutes.
01-17-2018 · There will be required system maintenance on Oceania and Regent reservation systems, Saturday January 20th 2018 between 6pm - 9 Pm EST. Users of the Oceania website booking engines, ‘My Account’ area of the website, and API users will experience an outage during this timeframe.
01-12-2018 · Please be aware that RCCL will perform maintenance Saturday morning 1/13/18 2AM – 4AM EST. During this time, Azamara Club, Celebrity and Royal Caribbean Cruise Lines will be unavailable.
01-11-2018 · Please be advised that RCCL will perform system maintenance early Thursday morning (02:00am (ET) Thursday, January 11th 2018 until 03:30am (ET) Thursday, January 11th 2018). During this time, Azamara Club, Celebrity, and Royal Caribbean Cruise Lines will be unavailable.
01-03-2018 · All MSC systems will not be available on Saturday January 6, 2018 From 02:00 to 07:00 CET. During this time: the Flat Files will be produced but not updated
12-21-2017 · Required System Maintenance on Saturday December 23rd, 2017 13:00 PST -16:00 PST). During this time HAL and SBN GDS transactions will be unavailable
12-08-2017 · System maintenance will be performed on Oceania and Regent reservation systems, Saturday December 9th between 6pm - 9 Pm EST. Users of the Oceania website booking engines, ‘My Account’ area of the website, and API users will experience an outage during this timeframe.
12-08-2017 · Please be advised that RCCL will perform software maintenance this weekend. During this time, Azamara Club, Celebrity and Royal Caribbean Cruise Lines will be unavailable.
12-08-2017 · During this time, the Polar Reservation system, HAL/SBN API, and GDS transactions may be unavailable
12-05-2017 · Due to required maintenance to the reservation systems for Holland America Line and Seabourn Cruise Line certain systems will be unavailable. This outage is scheduled to occur on Saturday, December 9th at 18:45 PST until 22:00 PST. The system outage will affect performance for all applications that interface with the reservation system including Polar booking transactions, as well as API and GDS transactions.
11-30-2017 · Due to required maintenance to the reservation systems for Holland America Line and Seabourn Cruise Line certain systems will be unavailable. This outage is scheduled to occur on Saturday, December 2nd at 22:00 PST until 24:00 PST. The system outage will affect performance for all applications that interface with the reservation system including Polar booking transactions, as well as API and GDS transactions.
11-30-2017 · Please be advised RCCL will perform hardware maintenance this weekend (12:00am (ET) Sunday, December 3rd 2017 until 08:00am (ET) Sunday, December 3rd 2017). During this time, Azamara Club, Celebrity and Royal Caribbean Cruise Lines will be unavailable.
11-17-2017 · Routine Maintenance will be taking place on Oceania and Regent reservation systems Sunday, November 19th, 2019 between 1:00am EST to 4:00am EST. Users of the Oceania and Regent website booking engines, ‘My Account’ area of the website, and API will experience an outage during this timeframe.
11-16-2017 · This weekend November 19, 2017 from 12:00am (midnight) to 5:30am Norwegian Cruise Lines will have an extended maintenance outage. During this time all Norwegian reservation systems will not be available.
11-15-2017 · Please be advised that RCCL will perform system maintenance this weekend Sunday November 19th from Midnight to 8 AM Eastern. During this time, Azamara Club, Celebrity and Royal Caribbean Cruise Lines will be unavailable.
11-15-2017 · Viking will be conducting an system update tonight from 9:15 PM until approximately 11:15 PM Pacific time. Please note that Evolution and related systems will be down during this period.
11-15-2017 · Please be advised the Carnival Cruise Lines Certification Environment will experience a downtime this weekend for an environment refresh which includes the latest mainframe deployment (MF 2017 R3). The outage schedule is as follows: Downtime begins: Friday, November 17th at 7:00PM EST Downtime ends: Monday, November 20th at 9:00AM EST
11-10-2017 · Oceania will be performing maintenance on Oceania and Regent reservation systems Saturday November 11th between 6:00-9:00 PM EST. Users of the Oceania and Regent website booking engines, ‘My Account’ area of the website, and API will experience an outage during this timeframe.
11-09-2017 · MSC will be performing a maintenance on their servers on Sunday November 12, 2017. The outage will start at 00:00 until 06:00 CET, during that time users will not be able to connect with MSC DTS system
10-31-2017 · Due to required maintenance to the reservation systems for Holland America Line and Seabourn Cruise Line certain systems will be unavailable. This outage is scheduled to occur on Saturday, November 4th at 20:00 PST until 23:00 PST. The system outage will affect performance for all applications that interface with the reservation system including Polar booking transactions, as well as API and GDS transactions.
10-23-2017 · Scheduled downtime on 11/6/17 (Monday) starting at 11:59PM until 11/7/17 (Tuesday) 3AM. During this time ALL users may experience brief moments of non-connectivity. We will be conducting maintenance on our ISP border routers and Firewall. DBA will also be running on maintenance on our production Database.
10-20-2017 · Their will be maintenance on Regent reservation systems starting at 6pm EDT Saturday, October 21th to Sunday, October 22nd at 4am EDT. Users of the Regent website booking engines, ‘My Account’ area of the website, and API will experience an outage during this timeframe.
10-13-2017 · In preparation for Wave, Norwegian will be conducting an extended maintenance. During this time, the Norwegian booking system will be unavailable. This maintenance will take place from 12:00am to 5:30pm Eastern Time on October 15, 2017 and will include all brands.
10-06-2017 · Maintenance will be performed on Oceania and Regent reservation systems, tomorrow Saturday October 7th between 6:00-8:00 PM EDT . Users of the reservation system and API Booking Engines, may experience outage during this timeframe.
10-06-2017 · Norwegian Reservation System Extended Maintenance Window Outage 12:00am – 5:30am ET- Sunday (October 08, 2017). In preparation for Wave the following maintenance outage will be actioned - during this time all Norwegian reservation systems will not be available.
09-28-2017 · We will have scheduled maintenance to, that will involve Network and Database connectivity, starting at 11:59PM on 10/9/17 (Monday) through 10/10/17 (Tuesday) 3AM. During this time ALL users may experience brief moments of non-connectivity.
09-22-2017 · MSC will be performing a routine software upgrade on Sunday, September 24, 2017 from 02:00am CEST to 07:00am CEST or between 8:00pm EDT to 1:00am EDT. This maintenance will take up to 5 hours to complete and will impact all booking systems.
09-13-2017 · Polar Reservation system, HAL/SBN API, and GDS transactions may be unavailable due to Required Reservations System Maintenance. September 16th, 2017, Starting: 18:30 PST (Seattle, WA) / 6:30 PM PST (Seattle WA)-Ending: 23:00 PST (Seattle, WA) / 11:00 PM PST (Seattle WA)
09-06-2017 · On Tuesday, September 19th at 11:59PM EST we will begin a downtime period to last up to 3 hours. The downtime will initially be total, affecting all Revelex customers. After an initial period of total unavailability of up to 30 minutes, some customers may then see intermittent service during this 3 hour period, or have periods of slowness in different areas of the application until the maintenance window is complete. The purpose of the downtime will be to change database encryption keys, database performance and maintenance changes, plus networking upgrades.
08-25-2017 · Norwegian Reservation System Extended Maintenance Window Outage 12:00am – 5:30am ET Sunday August 27th Norwegian Reservation System Extended Maintenance Window Outage 12:00am – 5:30am ET Sunday August 27th In preparation for Wave the following maintenance outage will be actioned - during this time all Norwegian reservation systems will not be available.
08-18-2017 · Norwegian, Oceania and Regent will be conducting maintenance of their infrastructure starting Saturday, August 19th at 6pm through 6pm EDT on Sunday, August 20th. Users of the Oceania/Regent API will be impacted with slow response time and possible outage during this timeframe.
08-10-2017 · Scheduled outage for Azamara Club, Celebrity and Royal Caribbean Line reservation systems due to maintenance on Sunday August 13th, from 00h00 AM (EST) to Sunday August 13th 12h00 PM (EST). This will affect Amadeus CruiseBypass API, Amadeus Cruise Web Services, Amadeus Cruise User Interface application. Do not attempt to access/update Azamara Club, Celebrity and Royal Caribbean bookings during this time, because any updates may be lost.
08-08-2017 · Please be advised the Carnival Cruise Lines Certification Environment will experience a downtime this weekend for an environment refresh which includes the latest mainframe deployment (MF 2017 R2). The outage schedule is as follows: Downtime begins: Friday, August 11th at 7:00PM EST Downtime ends: Monday, August 14th at 9:00AM EST As a reminder, do not attempt to use the Certification Environment during this time, as all updates will be lost.
08-03-2017 · Due to required maintenance to the reservation systems for Holland America Line and Seabourn Cruise Line certain systems will be unavailable. This outage is scheduled to occur on Saturday, August 5th at 20:00 PST until 23:00 PST. The system outage will affect performance for all applications that interface with the reservation system including Polar booking transactions, as well as API and GDS transactions. We apologize in advance for this inconvenience.
08-01-2017 · This is an advanced notification of scheduled system maintenance for Holland America Line and Seabourn Cruise Line API system. Due to required maintenance to the reservation systems for Holland America Line and Seabourn Cruise Line certain systems will be unavailable. This outage is scheduled to occur on Saturday, August 5th at 20:00 PST until 23:00 PST. The system outage will affect performance for all applications that interface with the reservation system including Polar booking transactions, as well as API and GDS transactions. We apologize in advance for this inconvenience
07-28-2017 · There will be a software upgrade for MSC taking place From Saturday July 29, 2017 to Sunday July 30, 2017 from From 11:00 pm to 08:30 am (CEST). This upgrade will impact all systems.
07-21-2017 · Crystal Cruise Line - not available Due to an update on the API, Crystal Cruise Line is temporarily unavailable.
07-19-2017 · Viking will be conducting an Evolution update tonight from 9:15 PM until approximately 11:15 PM Pacific time. Please note that Evolution and related systems will be down during this period.
07-19-2017 · The Silversea Cruises Reservation System will be unavailable from 9:00AM to 10:00AM (Miami time) on Sunday, July 23 for hardware maintenance.
07-07-2017 · Norwegian Cruise Line’s API connection will have an outage for about 8 to 10 mins between Saturday, July 8, 2017 6:00 pm to Sunday, July 9, 2017 6:00 AM. The outage impacts all GDS/API’s, SEAWEB (Agent booking Engine) and NCL.COM. We apologize for the inconvenience. Should you have any questions or concerns please contact nclwebsupport@ncl.com
07-07-2017 · kindly note of the following IT Maintenance activity needed for Servers Maintenance. ON Sunday July 9, 2017 From 00:30 am to 05:30 am (CEST) Estimated downtime IS 5 hours in the worst case this will impact All systems (DTS, B2B, B2C, B2B2C, XML, MSC BOOK) not available
06-30-2017 · Please be advised the Carnival Cruise Lines Production Environment will experience a downtime this weekend as part of a project. The outage schedule is as follows: Downtime begins: Sunday, July 2nd at 1:00AM EST Downtime ends: Sunday, July 2nd at 6:00AM EST As a reminder do not attempt to use the system during these time as all updates will be lost. In the event that you need assistance during this outage, please contact the Data Center at 305-406-4617 or e-Solutions at 800-845-2599.
06-28-2017 · QlikView Software Upgrade: We will have a scheduled upgrade of QlikView Server from QlikView 11 to QlikView 12 on Thursday (6/29/2017) starting at 16:30PM until Thursday (6/29/2017) 17:30PM. During this time, the bip.revelex.com server will not be available therefore the users will not be able to access their dashboards. The installation of QlikView Server requires stopping all qlikview services and rebooting your machine for proper operation.
06-22-2017 · Please take kindly note of the following IT Maintenance activity needed for both Servers Upgrade and Software Upgrade on Sunday June 25, 2017, From 00:00 am to 09:00 am (CEST) Estimated downtime:9 hours in the worst case. This will impact all systems (DTS, B2B, B2C, B2B2C, XML, MSC BOOK) not available. For support during the technical activity, please call the dedicated support team at +39 081 7942 252
06-20-2017 · "The Holland America and Seabourn API systems are currently experiencing an unscheduled service outage. We are currently working to restore service. In addition, incoming e-mail is also problematic so we may not be able to respond immediately to your e-mail. We will notify once all services are restored. We apologize for this inconvenience."
06-08-2017 · Due to required IT Maintenance technical activity for server upgrade on Sunday June 11, From 02:00 am to 07:00 am (CEST)2017, 5 hours in the worst case. All systems DTS, B2B, B2C, B2B2C, XML, MSC BOOK will not be available
06-02-2017 · This is an advanced notification of scheduled system maintenance for Holland America Line and Seabourn Cruise Line API system. Due to required maintenance to the reservation systems for Holland America Line and Seabourn Cruise Line certain systems will be unavailable. This outage is scheduled to occur on Saturday, June 3rd at 23:00 PST until 23:30 PST. The system outage will affect performance for all applications that interface with the reservation system including Polar booking transactions, as well as API and GDS transactions. We apologize in advance for this inconvenience.
05-30-2017 · Due to required Network Maintenance to upgrade operating system software, there will be a 30 minutes downtime between 12:01AM EST and 6:00AM EST time on June 6th. This ISP maintenance may affect customers, with brief moments of non-connectivity as route convergence takes place, and traffic is routed through other ISP.
05-26-2017 · MSC Software upgrade: Sunday May 28, 2017 From From 01:00 am to 08:30 am (Rome time GMT+1) 7 ½ hours in the worst case, this will affect All systems (DTS, B2B, B2C, B2B2C, XML, MSC BOOK)
05-26-2017 · We will have scheduled network maintenance on Wednesday (5/31/17) starting at 11:59PM until Thursday (6/1/17) 3AM. During this time, all users will experience intermittent loss of connectivity due to replacement of our firewalls.
04-28-2017 · Holland America Line, Seabourn Cruise Line, and Fathom are planning a System maintenance on Tuesday, May 2nd at 19:00 PST until 22:00 PST. This outage will affect performance for all applications that interface with the reservation system including Polar booking transactions, as well as API and GDS transactions
04-25-2017 · Due to required maintenance to the reservation systems for Holland America Line, Seabourn Cruise Line, and Fathom certain systems will be unavailable. This outage is scheduled to occur on Tuesday, April 25th at 19:00 PST until 22:00 PST. The system outage will affect performance for all applications that interface with the reservation system including Polar booking transactions, as well as API and GDS transactions.
04-20-2017 · We are sending this maintenance notification to our partners in advance of an outage that will occur shortly. Although we have made some changes to improve performance, this additional maintenance will help stabilize this critical system. This maintenance will begin at 8PM Pacific and could last up to 2 hours. We will send another notification once the system is restored. Impacts: HAL/SBN API and GDS transactions Questions/Concerns:Email to api_support@hollandamerica.com
04-19-2017 · There will be a scheduled network maintenance on Monday (5/1/17) starting at 11:59PM until Tuesday (5/2/17) 3AM. During this time ALL users will experience moments of non-connectivity, as will be replacing Firewalls.
04-19-2017 · Intermittent Service Degradation April 18, 2017 HAL/SBN API and GDS transactions may receive “time out” responses intermittently Some of our API Partners are currently experiencing intermittent issues with api services transmissions. We are currently working to understand and correct this issue. We will notify once all services are restored. We apologize for this inconvenience
04-18-2017 · Please be advised the Carnival Cruise Lines Certification Environment will experience a downtime in order to perform an environment refresh. The outage schedule is as follows: Downtime begins: Friday, April 21st at 7:00PM EST Downtime ends: Monday, April 24th at 9:00AM EST As a reminder do not attempt to use the system during these time as all updates will be lost. Please assist us by advising your subscribers of this Certification Environment downtime. In the event that you need assistance during this outage, please contact the Data Center at 305-406-4617 or e-Solutions at 800-845-2599.
04-12-2017 · This is an advanced notification of scheduled system maintenance for Carnival Cruise line. Downtime begins: Saturday, April 15, 2017 at 12:00AM EST Downtime ends: Saturday, April 15, 2017 at 8:00AM EST As a reminder do not attempt to use the vendor system during these time as all updates will be lost. If you have any questions or concerns, please be sure to let us know
04-03-2017 · Some of our API Partners are currently experiencing an unscheduled outage in service of our API. We are currently working to restore service. We will notify once all services are restored. We apologize for this inconvenience. HAL/SBN API and GDS transactions may be unavailable for some partners.
03-29-2017 · This is an advanced notification of scheduled system maintenance for Holland America Line, Seabourn Cruise Line, and Fathom API system. Due to required maintenance to the reservation systems for Holland America Line, Seabourn Cruise Line, and Fathom certain systems will be unavailable. This outage is scheduled to occur on Saturday, April 1st at 20:00 PST until 23:00 PST. The system outage will affect performance for all applications that interface with the reservation system including Polar booking transactions, as well as API and GDS transactions. We apologize in advance for this inconvenience.
03-24-2017 · Due to a critical update to our network firewall that needs to be done, we will be performing a maintenance update at the earliest on Monday night, starting at 11:59pm ET until Tuesday, 3:00am ET. During this time, all users of our system will experience periods of non-connectivity If you have any questions or need further assistance, please contact our Support via the regular channels.
03-24-2017 · Norwegian Cruise Line’s reservation system will be down for Maintenance Sunday, March 26th, 2017 from 12am to 6:00am EST. The outages impact all GDS/API’s and NCL.COM. We apologize for the inconvenience in advance and thank you for your continued support.
03-10-2017 · Norwegian Cruise Line’s API connection will have an outage between 1:00 am -1:30 am EST on Sunday, March 12, 2017. This is during our standard outage window. The outages impacts all GDS/API’s and NCL.COM.
03-10-2017 · Please be advised the Carnival Cruise Lines Production Environment will experience a downtime this weekend as part of our monthly maintenance schedule. However, the outage will be extended from the regularly 30 mins. As a reminder do not attempt to use the system during these times as all updates will be lost
03-03-2017 · “We will be performing a System maintenance which will cause a service disruption, users will experience moments of non-connectivity. The maintenance will start approximately at 11:59 PM on March 6th and end at 03:00 AM EST on March 7th. If you have any questions or need further assistance, please contact our Support via the regular channels.”
03-01-2017 · Software upgrade schedule for Sunday March 5, 2017 From 05:00 am to 08:30 am (Rome time GMT+1) for All systems (DTS, B2B, B2C, B2B2C, XML, MSC BOOK) For support during the technical activity, please call the dedicated support team at +39 081 7942 252.
03-01-2017 · Due to required maintenance to the reservation systems for Holland America Line, Seabourn Cruise Line, and Fathom certain systems will be unavailable. This outage is scheduled to occur on Saturday, March 4th at 18:30 PST until 23:30 PST. The system outage will affect performance for all applications that interface with the reservation system including Polar booking transactions, as well as API and GDS transactions. We apologize in advance for this inconvenience.
02-17-2017 · Oceania/Regent will be conducting maintenance of the Oceania/Regent Reservation system starting at 6pm – 9pm EST on 18th of February 2017. Users of the Oceania/Regent API will be impacted with slow response time and possible outage during this timeframe.
02-16-2017 · Oceania Reservation system will be conducting a maintenance starting at 12:30 am EST on 16 February 2017. The estimated outage will be approximately 90 minutes. Users of Oceania API Booking tools will be impacted.
02-16-2017 · The Silversea Cruises Reservation System will be unavailable from 8:00AM to Noon (EST) on Sunday, February 26 for scheduled system maintenance.
02-02-2017 · Please be advised the Carnival Cruise Lines Production Environment will experience a downtime this weekend as part of our monthly maintenance schedule. The outage schedule is as follows: Downtime begins: Sunday, February 5th at 1:00AM EST Downtime ends: Sunday, February 5th at 1:30AM
01-05-2017 · Please be advised the Carnival Cruise Lines Production Environment will experience a downtime this weekend as part of our monthly maintenance schedule. The outage schedule is as follows: Downtime begins: Sunday, January 8th at 1:00AM EST Downtime ends: Sunday, January 8th at 1:30AM EST As a reminder do not attempt to use the system during these time as all updates will be lost.